9th Inning Comeback
Tuesday, July 29th, 2008I’m constantly amazed at direct response marketers who ask us to assemble a “one week radio test,” or those who make clear that “if the initial test doesn’t work, we’ll never use radio again.”
These are the same savvy marketers who patiently took a half-dozen tries to navigate their direct mail campaigns to profitability by tweaking the headline, the font size, the envelope shape, the offer and countless other variables.
Why would they think that radio is instantaneous magic? Often, it’s unfamiliarity with the medium that prompts them to cut their losses and leave the game early.
Radio’s parallels to direct mail couldn’t be clearer. You test radio using proven stations and programs, just as you’d buy the “right lists.” You test different grabbers (headlines) and benefits (benefits). You float different offers to learn which ones generate the best ROI in this particular medium. Then, you measure and manage the heck out of the test until you patent the formula for success.
Yet, these patient direct mail marketers expect the radio baseball game to be won in the first inning or else they threaten to leave the ballpark. Then they wonder how their competitors can afford to stay on the radio, suffering the same frustration as the baseball fan that leaves a game early, only to hear his team muster a late-inning comeback on their radio while driving home.
If you’re going to test DR radio, please give it the respect and resources it deserves. Find the right marketing partner; one with a proven track record and a clear game plan of strategies and tactics. Enter “Phase One” hoping for profits, but ready to accept a loss, knowing that the intelligence you gain from a well-structured test will give you everything you need to succeed in “Phase Two.”
Then, prove the findings from Phase One and get ready to ramp up the buy to generate as many leads as you can handle.
In baseball, it takes nine innings to complete the game and “put one in the win column.” Likewise, profitable direct response radio takes more than a single swing of the bat. And those with the patience to master the process become proud season ticket holders.
Mark Lipsky, President & CEO